Kincsem Fogadó

-Air-conditioning: Every room in the inn is equipped with an air-conditioner. To control and set the temperature, use the thermostat on the wall according to the user instructions next to it. For the air-conditioning, please, put the key card into the cardholder which is next to the door. We would like to inform you that if the window is opened, the air-conditioner doesn’t work.

-Bed linen: We change the bedding every 3 days. If you have other preferences, please enquire at the reception desk.

-Bible: You can find it on the chest of drawer.

-Blanket: The extra blanket is placed in the wardrobe.

-Cleaning: Our House Keeping staff cleans the room every day. If you have any other claims, mention them to the Reception, please.

-Heating: To control and set the temperature, use the thermostat on the wall according to the user instructions next to it. For the heating, put the key card into the cardholder which is next to the door, please.

-Hairdryer: The hairdryer is part of the equipments of the room.

-Internet: There is internet access in the room which you can use through WIFI. The WIFI is free, there isn’t a password so you can connect to it automatically.

-Safe: You can find the safe in the wardrobe. The main code for the safe is 159key, after that you can change it to a personal one. In case of any issues please contact the reception.

-Security lock: The room door is opened and closed with a key! Please keep it with you at all times or hand it in at the reception.

-Toiletries: The bathroom tools are filled up with shower gel and liquid soap.

-Towels: You can find the towels put on the beds. Depending on personal claims, we can change them every day. If you want a fresh one, please, leave it on the floor.

-Telephone: Our switchboard allows you to call our in-house departments by direct dialling. You will find instructions on how to use the telephone and a list of telephone numbers on a separate page in the information folder.

-TV channels: To make inquiries about the available channels in Hungarian and foreign languages, press the button „INFO” on the remote control, please.

-Baby cot: Baby cots are available on request for guests with children under 3 years old.

-Baby bath: Ask at the reception.

-Bike rental: If you would like to rent a bike, please contact the reception for more information.

-Check-in: The room can be used from 2.00 p.m. on the day of arrival.

-Check-out: Please bring your room key with you till 10.00 a.m. to check out at reception. We can arrange an extended check-out which is subject to availability. (check-out after 10.00 a.m.) for a fee as follows: 5.000 HUF/person for check-out between 10.00 a.m and 1.00 pm.

-Diaper bin: Ask at the reception.

-Doctors: If you need a doctor, please contact the reception immediately. The nearest emergency medical service is at Tiszakécske. In case of emergency call 1830.

-Electric charging station: Free electric charging station is found next to Tiszavirág Guesthouse.

-First aid: All reception and swimming pool staff is first aid qualified.

-Information materials: Program guides, leaflets, etc. are available at the reception.

-Iron and ironing board: If you wish to use these facilities, please let the reception know.

-IT assistance, office services: Please, ask the reception.

-Lost property: Please call reception for lost properties. Lost belongings will be kept for 3 months.

-Luggage storage: You can leave your luggage free of charge at the Kincsem Inn luggage storage.

-Microwave: It is located in the dining room, which is free of charge for our guests.

-Phone charger: If you need a mobile phone charger, you can request one free of charge at reception.

-Refrigerator: A fridge is located in the ground floor corridor, free of charge for our guests.

-Sewing kit: Sewing kits are available on request at reception.

-Shoe cleaning kit: Shoe cleaning kit is available on request at reception.

-Toothbrushes, toothpaste, and shaving kits: are available at reception on request!

-Timetable information: Ask at the reception.

-Compensation: In case of damage caused by negligence or damage caused intentionally, the offender has to pay compensation.

-Emergency exit, escape route: According to the escape route in the room.

-Language knowledge: The reception staff speaks more (English, German) foreign languages.

-Parking: You can park your car free of charge at the designated parking place.

-Pets: Please note that pets are allowed in the building for a fee.

-Possibilities of payment: in cash HUF, by bank card (VISA, MasterCard, Maestro), SZÉP card.

-Smoking: In terms of the XLII. law of the protection of the nonsmokers of 1999. the Kincsem Inn is a non-smoking institution. The rooms of the building are equipped with smoke sensors. You can smoke only outside of the building in the designated smoking areas.

-Rules of the house: We would like to ask you to keep the other guests peace in respect and not to disturb them with a loud noise. Pay attention to it particularly after 10.00 p.m., please.

• Written acceptance of the quotation is required to confirm the booking, which will be answered by e-mail.
• Within 7 calendar days after the confirmation of the reservation, please pay 50% of the total amount of the reservation in advance. If required, our guests have the possibility to pay the full amount of the reservation in advance.
• Prepayment method: Bank transfer

Prepayment by bank transfer

• Account holder: People's College Foundation
• Account number: HU78-1173-2071-2005-2779-0000-0000
• SWIFT code: OTPVHUHB
• In the comment field please write: your name and address, Hungarikum Hotel

The amount of the reservation fee in excess of the deposit is payable at the hotel.

You can choose from the following payment methods at the hotel:

• Cash (only in Hungarian HUF)
• Bank card

The Customer must always notify the Hotel of cancellation in writing, which may also be done by e-mail.

Cancellation of services ordered may be made up to 30 days prior to arrival without penalty. Between the 29th and the 14th day prior to arrival, the reservation may be modified once. Between the 13th and the 2nd day before arrival, the arrival date of the reservation cannot be changed and the penalty for cancellation is 50% of the reservation fee.

Cancellation or no-show before and on the day of arrival will incur a penalty of 100% of the booking amount.

In the event that the Customer arrives later or leaves earlier than the confirmed time of stay, the Customer shall pay the full amount of the reservation fee for the booked period.

The Tisza Restaurant is open in winter every day between 7.00 a.m. and 8.00 p.m. and in summer between 7.00 a.m. and 9.00 p.m. In case of any change, the receptionist informs you about them.

-Buffet breakfast: The breakfast of the following day is included in the price. The breakfast time is from 7.00 a.m. until 10.00 a.m.

-Half-board: The dinner and the breakfast of the following day are included in the price. You have the opportunity to have dinner from 6.00 p.m. until the restaurant closes.

-Daily menu: If you would like to have a daily menu lunch, please ask it on the previous day at the reception. You can have lunch from 12.00 a.m. until 2.00 p.m. .

-à la carte meals: You have the opportunity to have à la carte meals. The Tisza Restaurant’s menu offers tasty dishes which are prepared with vegetables are grown in the Bio Garden of the Népfőiskola Alapítvány and are processed at the Fruit and Vegetable Processing of the Népfőiskola Alapítvány. You can order your meal at least half an hour before the restaurant closes.

-Buffet service: There are coffee, tea, mineral water, soft drinks, alcoholic drinks, snacks, and a varied supply of ice creams in the buffet.